6701 Carmel Road Suite 116, Charlotte, NC 28226

Toll Free:888-406-0980   Fax: 704-919-5373


What We Do

At Zap Consulting we provide the insurance industry with fair and unbiased diagnostic evaluations of electronics, equipment and appliances in all 50 states. We also perform evaluations of HVAC systems under the brand name HVAC Consulting (please visit HVACconsulting.com for more information). 

Zap technicians perform inspections of both residential and commercial items such as:


Commercial Equipment


Fitness Equipment

Gaming Systems

Garage Door Openers

Gas and Electric Dryers

Irrigation Systems

Lighting - Interior & Exterior

Power Tools

Sound Equipment

Security Gates

Security Systems and Alarms

Televisions & AV Systems 

Curious to see if we can evaluate an item that isn’t on our list? Contact us and we’ll be happy to review the claim items with you. 

In addition to the field inspection, an in-house research and analysis process is completed for every claim. This process is conducted by our team of professional report analysts utilizing the claim details, data collected through the on-site inspection, a vast research library, and a diverse range of experiences. By combining the on-site and in-house processes, we can ensure thoroughness and accuracy in reporting. 

As a client of Zap Consulting, you will be in good company. Since its founding in 2010 Zap has built a loyal client base comprised of over 100 insurance companies and third party administrators. For these clients, we inspect and report on hundreds of thousands of items every year! Having Zap professionals on the job makes for a simple, fast, and fair claims process for policyholders and insureds alike.