6701 Carmel Road Suite 116, Charlotte, NC 28226

Toll Free:888-406-0980   Fax: 704-919-5373

Report Processor
multiple positions

Zap Consulting, an insurance industry leader in onsite diagnostics of electronics, appliances, equipment and HVAC systems, has an immediate opening for a Report Processor I to join our Operations Team. This opportunity is based in Charlotte, NC. 


Position Summary:


The Report Processor I is responsible for reviewing information provided by our field technicians and performing research and verification of this information. This position is responsible for detailing accurate and pertinent information in order to compose a final report to our clients. Research will include finding values for electronics, appliances and equipment as well as repair cost for these items. Technical training will be provided on all of our current software utilized. Additional industry training will be provided as well.


Flex hours are available; 8am-4pm, 9:30am-4:30pm, 9am-5pm.

This position reports directly to the Assistant Claims Manager.


Position Requirements:


  • Able to multi-task and work with the pressures of deadlines.

  • Possesses and demonstrates strong communication, interpersonal, and analytical skills.

  • Willing to take initiative and ownership.

  • Must be able to work efficiently with little or no supervision.

  • Organized and efficient.

  • Passionate desire to exceed and excel

  • Able to work cross departmentally on an as needed basis.

  • Strong overall computer skills.

  • Strong grammatical writing and editing abilities.

  • Pays close attention to detail.

  • Efficient in Microsoft Excel and Word.

  • Excellent problem-solving skills.

  • Adheres to all company policies, procedures and business ethic codes.


Job Benefits:


  • 3 paid sick days and percentage of healthcare coverage subsequently following first 3 months of employment.

  • Year-end bonus opportunity based on job performance and company goals.

  • 2 weeks paid vacation subsequently following 1 year of employment.

  • 401(k)

  • Gym Membership