At Zap Consulting, we often receive this question from adjusters: is a desktop review or on-site inspection needed for this claim? If you...

As experts in assisting adjusters with HVAC claims, we at Zap Consulting have noticed a recurring trend: confusion and misinformation...

Did you know 75% of the world's tornadoes occur in the United States? And that is no April Fool's joke. Tornadoes are powerful and...

Property insurance claims can encounter delays due to various factors, causing frustration and financial strain for policyholders....

Check out these new HVAC refrigerant standards you'll need to know for HVAC claims handling in 2023 and beyond.

Like many other first-time homebuyers, I naively thought the actual buying process was the hard part. Between finding time to tour homes...

The claims process can be confusing. No surprise there. With so many moving parts, feeling overwhelmed or even powerless can be easy....

This week, families and friends across the country will sit down to enjoy endless helpings of turkey, mashed potatoes, and green bean...

Where there is fire, there is smoke, and where there is smoke, there is potential for smoke damage. Smoke exposure, if not quickly...

Unfortunately, no magical device tells the user if lightning damaged the claimed electronic item, appliance, or air conditioning system....

More than 100 insurance companies across the U.S. trust Zap Consulting to perform onsite damage assessments for air conditioning,...

You know the storm is coming. You want to be a responsible homeowner, or at the very least stuff-owner, and take reasonable precautions...

Was the item connected to a surge protector? Certainly, this is a valid question, but what protection can surge devices, including surge...