At Zap Consulting, we know the importance of impartiality as a third party expert. Carriers and policyholders alike rely on our unbiased...

No secret here: fraud is a pervasive challenge in the property damage claims industry, costing insurers billions of dollars annually....

Property claims pros know all too well, determining the best course of action for assessing damaged appliances and electronics can be a...

As winter transitions into spring, snowmelt and seasonal rains bring a mix of warmer temperatures and a host of water damage risks. For...