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Frozen & Burst Pipes Claims: What Adjusters Should Know
As temperatures plunge in colder climates, February often emerges as the peak month for frozen pipes. Water pipes exposed to frigid...

Zap Consulting
Feb 24, 20253 min read


Planned Obsolescence and Appliance Claims: How to Determine Wear & Tear vs Covered Damage
In 2025, consumers have a ton of choices when shopping for new appliances. From refrigerators to washing machines, homeowners can select...

Zap Consulting
Feb 10, 20253 min read


Winter HVAC Challenges: Preparing for the End of the Season
Homeowners and property managers often focus on heating during winter, but neglecting post-season maintenance can lead to costly repairs...

Zap Consulting
Feb 3, 20252 min read


Faster Claims Resolution: The Zap Consulting Process Explained
In the fast-paced world of property damage claims, efficiency and accuracy are crucial for adjusters, insureds, and carriers. At Zap...

Zap Consulting
Jan 27, 20252 min read


Desktop Reviews vs. On-Site Inspections: Choosing the Right Approach
At Zap Consulting, we often receive this question from adjusters: is a desktop review or on-site inspection needed for this claim? If you...

Zap Consulting
Jan 13, 20253 min read


2025 Refrigerant Updates: What Adjusters Need to Know in HVAC Claims Handling
As experts in assisting adjusters with HVAC claims, we at Zap Consulting have noticed a recurring trend: confusion and misinformation...

Zap Consulting
Jan 6, 20252 min read


Why It Is Important to Have a Timely Inspection of an HVAC System with Claimed Damages
When property damage involves HVAC systems, time is of the essence. Home and business owners rely on a functional HVAC system to maintain...

Zap Consulting
Dec 16, 20244 min read


Understanding Insurance Fraud: Red Flags and How to Spot Them
Insurance fraud costs the industry billions of dollars every year, impacting both insurance carriers and policyholders through increased...

Zap Consulting
Dec 9, 20244 min read


Debunking Common Myths About Using HVAC Systems in Winter
As winter approaches, many homeowners start preparing their HVAC systems for the colder months. However, a lot of misinformation can lead...

Zap Consulting
Dec 2, 20243 min read


Wind Damage to HVAC Units: What Adjusters Need to Know
Wind damage is a significant concern for HVAC units, especially during high-wind events like hurricanes, tornadoes, and severe...

Zap Consulting
Nov 18, 20245 min read


Surge Damage: Key Indicators and Common Failures in Electronics and Appliances Adjusters Should Know About
Zap Consulting understands surge damage. Our experienced field technicians and in-house experts have seen thousands of surge damage...

Zap Consulting
Nov 11, 20245 min read


Assessing Water Damage to HVAC Systems and Appliances After Severe Storms
Water damage is one of the most common issues homeowners face after severe storms, especially for HVAC systems and home appliances....

Zap Consulting
Nov 4, 20243 min read


Mitigating Fraud: Detecting Inflated HVAC Estimates in Property Claims
When property losses occur, one of the most challenging tasks for both policyholders and adjusters is managing the repair and replacement...

Zap Consulting
Oct 29, 20242 min read


Avoiding the Claims Graveyard: How Zap Consulting Streamlines Claims with Spookily Efficient Investigations
As Halloween draws near, the season brings its share of dark clouds, eerie winds, and... lightning strikes! While haunted houses and...

Zap Consulting
Oct 28, 20242 min read


Fire Prevention Month: The Risks of Overloading Electrical Outlets and How to Avoid It
October is Fire Prevention Month, a time dedicated to educating property owners on how to reduce fire risks in their homes. One...

Zap Consulting
Oct 21, 20244 min read


Electronics Claims Don’t Have to Be Scary: Consulting the Experts
Handling claims involving electronics can be complex and often intimidating for claims adjusters. Whether the claim involves damage from...

Zap Consulting
Oct 14, 20245 min read


October is Fire Prevention Month: Key Tips for Home Safety
The spooky season is here! Ghosts, ghouls, and monsters are scary fixtures of fiction, but as the weather cools and the air dries, the...

Zap Consulting
Oct 7, 20245 min read


Water Damage to HVAC Systems: What Adjusters Need to Know
Water damage can significantly impact the functionality and condition of HVAC systems. Whether due to flooding, burst pipes, or internal...

Zap Consulting
Sep 30, 20243 min read


Lightning Damage to HVAC Systems: When to Consider Repair Versus Replacement
Lightning storms can wreak havoc on homes and businesses, especially when it comes to HVAC systems. A direct lightning strike or even a...

Zap Consulting
Sep 23, 20242 min read


Commercial Appliance Inspections: How Zap Can Help
Commercial claims present unique challenges for insurance adjusters and insureds alike. Often, commercial claims, particularly those...

Zap Consulting
Sep 16, 20243 min read
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