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Megan Connor
Mar 4, 20242 min read
Claim Delays: Reasons, Remedies, and How to Expedite Property Insurance Claims
Property insurance claims can encounter delays due to various factors, causing frustration and financial strain for policyholders....

Zap Consulting
May 9, 20231 min read
HVAC Claims Update: Refrigerant standards & what adjusters need to know
Check out these new HVAC refrigerant standards you'll need to know for HVAC claims handling in 2023 and beyond.


Megan Connor
Apr 17, 20233 min read
Top 10 common HVAC problems that can lead to filing a claim
Heating, ventilation, and air conditioning (HVAC) systems are essential components of any home. They keep us cool during the hot summer...


Megan Connor
Apr 3, 20233 min read
Understanding R-454b: Key considerations for adjusters handling HVAC claims
As the world becomes increasingly aware of the environmental impact of refrigerants, HVAC manufacturers and contractors are looking for...


Megan Connor
Mar 6, 20234 min read
Planned obsolescence & appliance claims: what adjusters should consider
Planned obsolescence is a business strategy where companies design and produce products with a limited lifespan to encourage consumers to...


Megan Connor
Feb 20, 20234 min read
How to find a qualified repair service provider
Like many other first-time homebuyers, I naively thought the actual buying process was the hard part. Between finding time to tour homes...


Megan Connor
Feb 6, 20234 min read
5 best practices for handling bar & restaurant claims
Bar and restaurant claims can present unique challenges compared to other commercial spaces, like churches, office buildings, and...


Megan Connor
Jan 9, 20233 min read
How to prepare for an on-site inspection
The claims process can be confusing. No surprise there. With so many moving parts, feeling overwhelmed or even powerless can be easy....


Zap Consulting
Nov 25, 20225 min read
Winter furnace safety and maintenance
The winter months are upon us, and many people are firing up their furnaces for the first time this season. As one of the most...

Megan Connor
Nov 14, 20224 min read
How to prevent water damage from frozen pipes; Insights from Winter Storm Uri
How to prevent frozen pipes and what to do when mother nature has other plans. Deep dive: how did Winter Storm Uri impact insureds the most?

Megan Connor
Nov 7, 20225 min read
Theft & vandalism claims: we've seen it all
These hard-to-believe stories prove sometimes the truth is stranger than fiction - and sometimes it's just normal wear and tear.


Megan Connor
Oct 31, 20224 min read
The scary truth about smoke exposure...
Where there is fire, there is smoke, and where there is smoke, there is potential for smoke damage. Smoke exposure, if not quickly...

Megan Connor
Oct 28, 20221 min read
Wind-forced rainwater damage. Replacement is not always required.
In 2018, Hurricane Michael ravaged the Florida Panhandle, resulting in more than $3.4 billion of paid homeowner’s claims, according to...


Megan Connor
Oct 21, 20223 min read
FAQ: What is the difference between lightning & power surge?
Unfortunately, no magical device tells the user if lightning damaged the claimed electronic item, appliance, or air conditioning system....


Megan Connor
Oct 14, 20223 min read
FAQ: How does an electronics inspection work?
More than 100 insurance companies across the U.S. trust Zap Consulting to perform onsite damage assessments for air conditioning,...


Megan Connor
Oct 11, 20225 min read
Hurricanes & appliances: how to lower the risk of damage
You know the storm is coming. You want to be a responsible homeowner, or at the very least stuff-owner, and take reasonable precautions...


Megan Connor
Oct 7, 20225 min read
Can a surge protector protect against lightning?
Was the item connected to a surge protector? Certainly, this is a valid question, but what protection can surge devices, including surge...
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