Check out these new HVAC refrigerant standards you'll need to know for HVAC claims handling in 2023 and beyond.

Heating, ventilation, and air conditioning (HVAC) systems are essential components of any home. They keep us cool during the hot summer...

As the world becomes increasingly aware of the environmental impact of refrigerants, HVAC manufacturers and contractors are looking for...

Planned obsolescence is a business strategy where companies design and produce products with a limited lifespan to encourage consumers to...

Like many other first-time homebuyers, I naively thought the actual buying process was the hard part. Between finding time to tour homes...

Bar and restaurant claims can present unique challenges compared to other commercial spaces, like churches, office buildings, and...

The claims process can be confusing. No surprise there. With so many moving parts, feeling overwhelmed or even powerless can be easy....

The winter months are upon us, and many people are firing up their furnaces for the first time this season. As one of the most...

How to prevent frozen pipes and what to do when mother nature has other plans. Deep dive: how did Winter Storm Uri impact insureds the most?

These hard-to-believe stories prove sometimes the truth is stranger than fiction - and sometimes it's just normal wear and tear.

Where there is fire, there is smoke, and where there is smoke, there is potential for smoke damage. Smoke exposure, if not quickly...

In 2018, Hurricane Michael ravaged the Florida Panhandle, resulting in more than $3.4 billion of paid homeowner’s claims, according to...

Unfortunately, no magical device tells the user if lightning damaged the claimed electronic item, appliance, or air conditioning system....

More than 100 insurance companies across the U.S. trust Zap Consulting to perform onsite damage assessments for air conditioning,...

You know the storm is coming. You want to be a responsible homeowner, or at the very least stuff-owner, and take reasonable precautions...

Was the item connected to a surge protector? Certainly, this is a valid question, but what protection can surge devices, including surge...