top of page


The Importance of Identifying Whole Home Surge Protectors in Lightning Claims
Article originally featured on PropertyCasualty360 8/15/2024. When lightning strikes, the resulting damage can be extensive and costly....

Zap Consulting
Aug 16, 20242 min read


Smart Appliances and the Future: Innovations, Personalization, and Repair Challenges
The future of home appliances is on the brink of a significant transformation, fueled by rapid technological advancements, a growing...

Zap Consulting
Aug 15, 20242 min read


Navigating Complex Claims: Best Practices for Adjusters
Being an adjuster isn't easy. Handling complex insurance claims requires a blend of technical knowledge, interpersonal skills, and...

Zap Consulting
Aug 12, 20244 min read


Identifying and Mitigating Communication System Failures in Air Conditioning Systems: A Guide for Property Claim Adjusters
Air conditioning systems are complex machines that rely on various components working together to maintain comfortable indoor...

Zap Consulting
Aug 8, 20242 min read


Understanding Complexities of HVAC Damage After a Hurricane is Crucial for Claims Adjusters
Article originally published on Claims Journal 8/2/2024. Hurricane-induced damage to properties is a significant concern for residential...

Zap Consulting
Aug 7, 20244 min read


Understanding the August Spike: Why Property Insurance Claims Increase in Late Summer
Property insurance claims often experience a notable spike in late summer, particularly in August. This seasonal trend can be attributed...

Zap Consulting
Aug 5, 20244 min read


Understanding Air Conditioning Tonnage: The Importance of Accurate Load Calculations
Air conditioning tonnage is a crucial concept in the HVAC (Heating, Ventilation, and Air Conditioning) industry, referring to the cooling...

Zap Consulting
Jul 30, 20243 min read


Understanding SEER Ratings
The Seasonal Energy Efficiency Ratio (SEER) is a key metric for evaluating the efficiency of air conditioning and heat pump systems in...

Zap Consulting
Jul 29, 20242 min read


Well Pump Claims: Common Issues & Fixes
For claim adjusters, understanding the mechanics of well pumps is crucial when evaluating damage or system failure claims. Adjusters must...

Zap Consulting
Jul 29, 20244 min read


Effective Diagnosis and Management of Claim Loss-Related Damage in Point of Sale (POS) Systems
Point of sale (POS) systems are critical components in modern retail industries, facilitating transactions, inventory management, and...

Zap Consulting
Jul 27, 20241 min read


Evaluating Lightning Damage to Pool Equipment
Evaluating lightning damage to pool equipment involves a detailed assessment of both visible and latent issues that may arise from a...

Zap Consulting
Jul 24, 20241 min read


Understanding and Resolving Air Conditioning TXV Claims
At Zap Consulting, our goal is to assist property adjusters in assessing air conditioning claims, ensuring that proper coverage is...

Zap Consulting
Jul 24, 20242 min read


What is a Flooded Start?
Claim professionals who handle air conditioning claims have likely encountered contractors using the term "flooded start." It is...

Zap Consulting
Jul 22, 20242 min read


Effective Oil Management in Air Conditioning Systems
The oil in an air conditioning system’s compressor is essential for lubricating its moving parts, ensuring the system operates...

Zap Consulting
Jul 15, 20242 min read


The Role and Maintenance of a Drier Filter in Air Conditioning Systems
The drier filter is a vital component in air conditioning systems, primarily designed to remove moisture and contaminants from the...

Zap Consulting
Jul 15, 20242 min read


Investigative Techniques for Fraudulent Claims: Identifying Red Flags
Insurance fraud poses a significant challenge to the industry, costing billions of dollars annually and impacting insurers,...

Zap Consulting
Jul 15, 20243 min read


Smart Television Blink Codes
The price of televisions has come down significantly since Zap Consulting was founded. When our company started in 2010, a very basic...

Zap Consulting
Jul 10, 20242 min read


What is a Floodback?
As an adjuster, you review numerous estimates and invoices, and you may have encountered the term "flooded compressor" on documents...

Zap Consulting
Jul 9, 20242 min read


The Importance of a Thorough HVAC Damage Assessment for Settling Claims
When dealing with property damage insurance claims, whether for commercial or residential properties, evaluating HVAC systems is crucial....

Zap Consulting
Jul 1, 20243 min read


Understanding Hurricane Categories: What Do the Ratings Mean?
Hurricane season is here! For those living in vulnerable areas, it is essential to understand the potential impact of these powerful...

Zap Consulting
Jun 17, 20243 min read
bottom of page
