How to prevent frozen pipes and what to do when mother nature has other plans. Deep dive: how did Winter Storm Uri impact insureds the most?

These hard-to-believe stories prove sometimes the truth is stranger than fiction - and sometimes it's just normal wear and tear.

Where there is fire, there is smoke, and where there is smoke, there is potential for smoke damage. Smoke exposure, if not quickly...

In 2018, Hurricane Michael ravaged the Florida Panhandle, resulting in more than $3.4 billion of paid homeowner’s claims, according to...

Unfortunately, no magical device tells the user if lightning damaged the claimed electronic item, appliance, or air conditioning system....

More than 100 insurance companies across the U.S. trust Zap Consulting to perform onsite damage assessments for air conditioning,...

You know the storm is coming. You want to be a responsible homeowner, or at the very least stuff-owner, and take reasonable precautions...

Was the item connected to a surge protector? Certainly, this is a valid question, but what protection can surge devices, including surge...